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Updated: November 1, 2004
Introduction
Jobhawk Inc.'s ("Jobhawk") Privacy Policy describes how Jobhawk collects, uses and discloses personal information from your activities on jobhawk.com (the "Website"). Our Privacy Policy has been developed to meet the compliance standards established by Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). Please review our Privacy Policy from time to time as we may change it periodically. Any reference in this policy to "we" or "our" refers to Jobhawk Inc.
At Jobhawk, protecting your online privacy is very important to us. We treat the personal information you provide on our site with extreme care so we can offer you the best possible experience. This policy demonstrates our firm commitment to privacy.
By creating an account on the jobhawk.com website, you agree to the terms of this Privacy Policy on your own behalf and on behalf of each entity on whose behalf you act. This includes consent to the manner in which your personal information is collected and disclosed by jobhawk.com.
Please note that your use of this Website is also governed by the Terms and Conditions (the "Terms"), so please read those Terms before continuing further on jobhawk.com.
Consent
Your knowledge and consent are required for the collection, use or disclosure of your personal information, except where required or permitted by law.
Such personally identifiable information may include your name, postal address, e-mail address, company name and/or telephone numbers, and other information specified by PIPEDA (collectively referred to herein as "Personal Information").
We will never sell, transfer, or disclose any Personal Information we gather at our Website to any third party without your prior consent, except in cases when we believe in good faith that we have a legal obligation to disclose it.
We collect Personal Information from visitors to our site solely on a voluntary basis and we never require that this Personal Information be provided in order to gain access to our Website.
Limiting Collection
The Personal Information we collect is limited to those details necessary for the purposes identified. We only collect information by fair and lawful means.
Limiting Use, Disclosure and Retention
We will use your Personal Information only for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law.
Your information will be retained only for the period of time required to fulfill the purpose for which it was collected.
Personal Information
Personal information may be used for various purposes, such as the following:
- informing you of new services available through jobhawk.com,
- providing you with the sevices you have requested,
- answering your questions, and
- providing developers of this Website with information which will further enhance the fuctionality of jobhawk.com.
We may also collect and share aggregate information but not individual information, for advertising purposes.
To better serve you, we may require at registration the following personal information: your name, email and postal address, and phone number. Employers/ recruiters may be required to give credit card information when purchasing services.
By registering with jobhawk.com, you consent to your personal information being shared with third parties in Canada or other countries for the sole purpose of completing your requests.
In addition, we may disclose personal information collected in our database to a third party who acquires all or the majority share of Jobhawk Inc.'s business. In the event of a bankruptcy, Jobhawk Inc. or its trustee may dispose of its database information in a transaction approved by the bankruptcy courts.
Jobhawk Inc. will make every reasonable effort to ensure the Personal Information provided to us is used solely for the purposes described in our Privacy Policy. However, Jobhawk Inc. is not responsible for any improper use of information obtained from our database that is beyond our reasonable control.
Accuracy
We will maintain your personal information in as accurate, complete and up-to-date form as is necessary to fulfill the required purposes.
Jobhawk.com allows you to create, edit or delete your personal information at any time. To edit or delete information, simply login to your account, and you will find options for the information you have submitted. Résumés that are deleted from the jobhawk.com database are permanently removed and are not recoverable. Backup systems do, of course, maintain all records for a limited period of time in case of a system failure.
If you would like to confirm if we have a record containing your personal information, please send an e-mail to support@jobhawk.com, indicating all e-mail addresses that you may have given us.
Safeguarding Customer Information
We will protect your personal information by security safeguards that are appropriate to the sensitivity level of the information.
Where jobhawk.com considers it appropriate, the Website uses encryption and/or authentication tools, among other methods, to protect certain web-based personal information.
We use Secure Sockets Layer (SSL) software to encrypt your credit card information before transferring it to Internet Secure. Internet Secure then forwards the encrypted information for credit card clearing. For your security, your credit card number does not display on our order confirmation screens.
Jobhawk.com employees are bound to use your personal information only for the purposes for which it was intended as described in our "Privacy Policy" and "Terms of Use". Any misuse of such information would result in severe disciplinary action.
Résumé Privacy
As a job seeker, you may place your résumé in our database in three ways:
- You can allow your résumé to be fully searchable by all employers/recruiters who have purchased our services.
- You can choose to keep your résumé confidential so that your personal contact information and current employer are not visible.
- You can store your résumé in our database and use it to apply for specific jobs.Your résumé will not be searchable by employers/recruiters.
By registering with jobhawk.com employers/recruiters agree to jobhawk.com's "Privacy Policy" and "Terms and Conditions". In so doing, employers/recruiters are restricted from using your résumé other than for internal recruiting purposes. The Terms and Conditions also restrict employers/recruiters from disclosing your résumé to additional parties, except to present you as a candidate for a specific job posting.
Employers/recruiters are further required to enter into an agreement with the third party requiring that the third party use your résumé solely for a specific job posting and within the third party's organization.
Although we make every reasonable attempt to limit access to our searchable database to only reputable paying employers/recruiters, (or where circumstances warrant it, law enforcement agencies), we cannot guarantee that other parties will not unlawfully gain access to our Website's database.
At any time, you may delete your résumé from our database. Keep in mind, however, your résumé may have already been downloaded to the files of employers/recruiters who have paid to access our searchable database as well as to other third parties who gained access to the database.
Occasionally, you will see links on jobhawk.com where you can apply to specific job postings. If you are not required to login to your jobhawk.com account with your username and password, the posting is directly to the employer/recruiter, and not controlled by jobhawk.com. Under these circumstances, jobhawk.com's "Privacy Policy" does not apply and you should refer to the privacy policy of the employer or recruiter.
Openness
We will make information available to you concerning the policies and practices that apply to the management of your information.
Client Access
Upon request, Jobhawk will inform you of the existence, use and disclosure of your personal information, and you will be given access to it. You may verify the accuracy and completeness of the information, and you may request that it be amended, if appropriate.
Handling Customer Complaints and Suggestions
You may direct any questions or enquires with respect to our Privacy Policy or about our practices by contacting the designated person(s) accountable for privacy (see 'How to Contact Us' below).
Accountability
We will make every reasonable attempt to protect your personal information. In fulfilling this mandate, we have designated an individual who is accountable for our compliance with our Privacy Policy (see 'How to Contact Us', below).
Cookies/IP Addresses
Cookies are small pieces of data that your Internet browser stores on your computer's hard disk. This Website does not use cookies.
You can visit jobhawk.com without telling us who you are, or revealing any personal information about yourself (this is called "anonymous browsing"). In this case, our Web server may collect the name, address, the IP address and domain that you used to access jobhawk.com, the type and version of browser and operating system you are using, and the website you visited before and after your visit to jobhawk.com. We use this information to measure the number of visits, average time spent, page views and other statistics about visitors to jobhawk.com in general. We may also use this data to monitor site performance for systems administration purposes, to make this Website easier and more convenient to use and to report information in aggregate form to our partners (e.g. the number of visitors to jobhawk.com).
Polls and Surveys
To help us better serve our customers, we may occasionally gather information from polls and surveys. Participation is optional. The information collected is on an aggregated basis and is for our internal use only. No identifiable personal information is ever included when posting information obtained from polls and surveys on our Website.
E-mail
When you send us an e-mail, we will use your name and e-mail address only to respond to your e-mail request. Your e-mail may be shared with appropriate people within jobhawk.com to help us respond to your concerns and improve our service. We do not share e-mail addresses outside of jobhawk.com.
If you indicate to us at time of registration that you would like to be kept informed regarding new services offered by jobhawk.com we will e-mail these updates to you. You may discontinue this service at any time, by selecting "No" next to "Send Email." This action will remove your address from our mailing list.
Choice/Opt-Out
Jobhawk.com provides users the opportunity to opt out of receiving communication from us at the point where we request information about the visitor. Simply follow the procedure outlined in our respective communications. Similarly, we will provide users with the opportunity to change any personal information previously provided, or to opt out of receiving future e-mail communication from us.
Website Links
Jobhawk.com may contain links to other sites, including those of our business partners, vendors and advertisers. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content of, or the privacy practices employed by other sites.
Children
Jobhawk.com is not intended to be used by children. We do not knowingly solicit information from children or advertise our services to children.
Changes to Our Privacy Policy
If we decide to change our privacy commitment for jobhawk.com, we will post those changes here so that you will always know what information we gather, and how we might use that information. We always post the date of the most recent update to our Privacy Policy at the top of this page for your reference.
It is your responsibility to read and understood the most recent posting of the Privacy Policy. If there is any part of the Policy you do not understand, please contact us for an explanation. Your use of jobhawk.com after the most recent update to our Privacy Policy is posted will constitute acceptance of the new policy. It also constitutes your acceptance of the Privacy Policy as pertains to the use of your personal information that you have previously supplied to us as well as any new personal information.
How to Contact Us
There are several areas on jobhawk.com where you can submit feedback. Any feedback that is submitted through these areas becomes the property of Jobhawk Inc. We may ask you if we may use this feedback (such as success stories) for marketing purposes, or we may contact you for further feedback regarding the website.
Privacy Contact
To continually monitor and strengthen our privacy procedure, we have appointed Rob Duga as our Chief Privacy Officer. You may contact him at privacy@jobhawk.com. Please contact our Chief Privacy Officer if you have questions about privacy and usage or questions that were not answered here. We welcome any suggestions about our Privacy Policy.
Looking Ahead
As the new technology of the Internet evolves, and as the Personal Information Protection and Electronic Documents Act ("PIPEDA") and the Canadian provincial privacy laws in respect of the collection, use or disclosure of personal information requirements evolve, we intend to comply with these requirements and guidelines in a manner and in as timely a fashion as is technologically feasible in order to protect your privacy.
Thank you for visiting jobhawk.com
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